Support — Kyoto Honne Quiz

Thank you for using Kyoto Honne Quiz. If anything is unclear, or if you have a suggestion, please get in touch.

How to reach us

  • Email: dev@robonet-c.jp
  • Hours: weekdays 10:00–17:00 Japan time, excluding public holidays
  • We aim to reply within three working days

It helps a great deal if you tell us your device (iPhone or Android model), your OS version, and the app version, which is shown at the bottom of the Settings screen.

Common questions

I bought the app but the ads are still there

Try "Restore purchase" in Settings. You must be signed in to the same App Store or Google Play account you bought with. If restoring does not help, please write to us.

I changed phone. Do I have to buy it again?

No. On the same store account, "Restore purchase" carries it over.

How do I clear my record?

Settings has "Erase your record", which removes your best score and your titles. The record lives only on your device, so this cannot be undone.

How do I change the language?

Settings > Language offers Japanese, English, Korean, Traditional Chinese and Simplified Chinese. Note that the Kyoto line itself is always shown in Japanese whichever language you choose, with a romanised reading beneath it.

I think one of the explanations is wrong

The commentary is written from sayings and widely told accounts, and for several phrases more than one account exists. If you have something to add or correct, please tell us — it will inform the next update.

No ads appear

Check your connection, then close the app fully and reopen it. Ads are not always available depending on supply. Either way, every question in the quiz can be played as normal. Note that the browser version shows no ads at all.

Effective: 2026-09-01 / Last updated: 2026-09-01